Terms & Conditions
Welcome to Fakhri Stationery! By accessing and using our website www.fakhristationery.com, you agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you (“User”, “you”, or “your”) and Fakhri Stationery (“we”, “our”, or “us”). Please read them carefully.
We reserve the right to update or modify these Terms at any time. Continued use of our website after any changes implies your acceptance. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. 📌Eligibility
By using this website, you confirm that you are legally competent to enter into this agreement and are not prohibited from using the services under Indian laws.
2. 📝Definitions
“Website” refers to www.fakhristationery.com, our online store.
“User” means any individual accessing or purchasing from our site.
“Transaction” refers to any order placed by the User for products listed on our platform.
“Payment Instrument” includes debit/credit cards, UPI, net banking, wallets, or any other approved method of payment.
“Products” include stationery, school supplies, toys, board games, art & craft materials, threads, crochet needles, and other related items listed on our platform.
3. ✅Your Responsibilities
You agree to:
Provide accurate and current information during registration or checkout.
Maintain the confidentiality of your account and password.
Use the platform only for lawful purposes.
4. ❌Prohibited Activities
You agree not to:
Use our site for fraudulent or unlawful activities.
Upload or transmit viruses or malicious code.
Copy, reverse-engineer, or tamper with the website structure.
Misrepresent or impersonate another person or entity.
Interfere with the platform’s performance or security.
Collect personal data of other users without consent.
5. 🔐Data & Privacy
We collect and store your personal data only to complete transactions and improve our services. This includes your name, contact details, address, and payment information. Your data is never shared without your consent, except as required by law.
For more details, see our Privacy Policy.
6. 📦Orders, Returns & Refunds
All product listings and pricing are subject to availability and change.
Orders once placed can be cancelled or modified as per our Cancellation & Refund Policy.
If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery for a resolution.
7. 💳Payments
All payments must be made through authorized and secure payment channels. We do not store any sensitive payment data on our servers. Fakhri Stationery is not liable for any unauthorized use of your payment instrument.
8. 💬Reviews & Ratings
You may leave honest reviews based on your personal experience with our products or service. However, reviews must not include:
Offensive, abusive, or defamatory content
False or misleading claims
Commercial or promotional content from competitors
We reserve the right to remove any review that violates these guidelines.
9. ⚖️Limitation of Liability
Fakhri Stationery is not liable for:
Any indirect or consequential loss or damage
Delays or delivery issues caused by third-party logistics
Misuse of your account credentials by someone else
Your only recourse for defective products is through our return and refund policy.
10. 🛑Indemnity
You agree to indemnify and hold harmless Fakhri Stationery, its owners, employees, and affiliates from any claim or demand arising from your use of the website, your violation of these Terms, or your infringement of any rights of a third party.
11. ⚖️Governing Law & Dispute Resolution
These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.
Disputes, if any, will be resolved through arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English and the seat shall be Indore, India.
12. 📬Grievance Redressal
For any complaints or concerns regarding your order or transaction, please contact us:
📞Phone: +91 91119 987753
📧Email: yusuf@fakhristationery.com
📍Address: 134, Masakin Saifiyah, 2nd Left from Masakin Main Gate, Indore, India
13. ⚠️Disclaimer
Products and services on this platform are offered “as is.”
We do not warrant that the website will be error-free or uninterrupted.
External links on the site are not endorsements.
You are responsible for using antivirus protection and secure internet access while using our site.